Albert’s path to Averis was anything but conventional. From his roots in Tanjong Malim, Perak, to earning a PhD in Nuclear Physics in Canberra, Australia, his journey has been a testament to embracing change and pushing boundaries. Driven by curiosity and a passion for technology, Albert transitioned from academia to become a pioneer in Malaysia's digital learning landscape. In this interview, he shares insights into his career, his surprising passions, and his thoughts on the future of AI in shared services.

1. Hi there! Tell us a bit about yourself—where you're from and maybe something interesting about you.
   
   Hi, my name is Albert and I'm from Tanjong Malim, Perak. I lived in Canberra, Australia for 10 years, and have a PhD in Nuclear Physics.
   
   
2. How has your journey in Averis been so far?
   
   My journey here has been pretty rewarding, with lots of potential opportunities for growth.
   
   
3. You mentioned that you hold a PhD in Nuclear Physics. What drew you to that field of study, and how has it influenced your professional path?
   
   I've always had an interest in science and technology since childhood. I'm fascinated with human technological progress, and how society will look like in the far future. Nuclear physics is a new science that started less than 100 years ago, and has made huge impacts in human society. It has wide influence from the energy sector to government policy.
   
   
4. What inspired you to explore a career path outside your academic background in Nuclear Physics?
   
   I saw an opportunity to venture into education technology 10 years ago. During that time, e-learning hasn’t matured in Malaysia just yet. I’ve always been interested in exploring new technology, and being one of the pioneers of digital learning in Malaysia spoke to my creative and imaginative side.
   
   
5. What’s something surprising about you that most people wouldn’t guess when they first meet you?
   
   I learned several martial arts for four years while at university and I was the champion of Street Fighter 4 in a workplace esports competition.
   
   
6. As a panellist for Taylor's University's Postgraduate Research Colloquium (PGRC 2024), focusing on "Al-Driven: Expanding Horizons in Research and Innovation", what are some key developments you believe we can anticipate as Al becomes more integrated into our lives?
   
   We’re already seeing the big tech companies investing in data centres in Malaysia. I think we'll see more Al in our lives permeating in all areas where cognition is necessary, and anything involving big data ranging from economic forecasts and talent recruitment.
   
   
   
   
7. What has been the most surprising or unexpected thing you've learned about yourself while working at Averis?
   
   I've not been here long, but I think Averis has opened my mind to be a more visionary person, and explore untapped opportunities that may not be immediately obvious.
   
   
8. If you could have one superpower for a day, what would it be, and how do you think it would help you in your work?
   
   I'd like to be as powerful as an Al! I can automate all my mundane tasks away with the snap of my finger, and focus on the creative side of things.
   
   
9. In your opinion, how does learning and innovation play a role in shaping the future of industries like shared services, particularly with the rise of Al?
   
   We need skilled digital talents who can work in Al and develop effective Al solutions especially for shared services where automation will play a major role in enhancing the effectiveness of manufacturing and business processes. Hence, we need to start looking into young talents and start building their digital skills. Innovation that leads to increased productivity should also be encouraged among the youth.
   
   
10. What advice would you give to postgraduate students pursuing research today, especially those looking to break into new areas of study or industries outside their academic focus?
    
    Firstly, I would advise them to focus on research areas where they can provide added value, and not act as just another cog in the wheel. Secondly, they should look into industries that are of critical national or global importance. Finally, they should not restrict themselves to a field of study that is too narrow, and instead look into a specialty that has wide-ranging applications.
    
    

Albert’s journey reflects the transformative power of curiosity and adaptability, showing how diverse experiences can lead to innovative solutions and new career paths. If you’re inspired by Albert's story and interested in joining a team where innovation thrives, send your resume to recruitment@averis.com  – your journey at Averis could be just beginning.